What does Nevoca AI actually do?

Nevoca AI is a technology studio that builds AI agents and automation around whatever a business needs solved — WhatsApp, Instagram, website chat, phone conversations, and the AI-integrated websites and web apps behind them. What we build starts with the problem, not a fixed product, so it keeps expanding as a business's needs do.

How fast does an AI agent reply to a customer?

Nevoca AI agents typically reply in under 2 seconds, any time of day, so no lead waits for a human to become available.

Can the agent book meetings automatically?

Yes. Every Nevoca AI agent can be connected to Calendly so it books a meeting directly into the business's calendar as soon as a lead is qualified, with no manual back-and-forth.

Does this connect to my CRM?

Yes. Every meeting a Nevoca AI agent books lands in Calendly, which connects natively to CRMs like HubSpot, Pipedrive, and Zoho, so your records stay up to date without manual entry.

How long does it take to launch an agent?

Most Nevoca AI agents go live within days of the initial consultation, not months, since they are built directly around the business's existing offers and common customer questions.

Privacy Policy - Nevoca AI

Effective date: 29 September 2026

Nevoca AI (“Nevoca AI,” “we,” “us,” or “our”) provides this Privacy Policy to explain what information we collect when you visit nevocaai.com or contact us through WhatsApp, Instagram, our website chat, or our booking calendar, how we use it, and the choices you have.

Nevoca AI is based in Karachi, Pakistan. Because we use international services (listed in Section 3), your information may be processed on servers outside Pakistan.

By using our website or messaging us through any of the channels above, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

Information you give us directly

Your name, phone number, email address, and anything else you choose to share when you message us on WhatsApp, comment or DM us on Instagram, use the chat widget on our website, email us, or book a call through our calendar.
Details you provide about your business or project when discussing a potential AI agent.

Information collected automatically

Standard technical information your browser sends when you visit our site (such as browser type, device type, and pages viewed), collected through normal web server and hosting logs.
Basic usage data from the live chat widget, so we can see and respond to your conversation.

We do not use the website to collect payment or financial information.

2. How We Use Your Information

We use the information we collect to:

Respond to your messages and questions.
Schedule and manage calls or demos you book with us.
Understand what you’re looking for so we can recommend the right AI agent or service.
Improve our website and the agents we build.
Send you information you’ve asked for (for example, following up on a conversation you started). We do not send marketing messages to people who haven’t contacted us first.

3. AI Agents and Third-Party Services We Use

AI-powered replies. Some of the replies you receive on WhatsApp, Instagram, or our website chat are written by an AI agent acting on our behalf. To generate those replies, the content of your messages is sent to our AI provider, OpenAI, which processes it under its own terms and privacy policy (openai.com/policies/privacy-policy). A member of our team can review conversations and step in at any time.

Voice agent demos. When we demonstrate our voice agent, for example on a video call, the demo runs on ElevenLabs, which may keep a recording or transcript of the demo conversation. In these demos, a member of our team speaks with the agent; we do not ask you to share personal information with the voice agent. See ElevenLabs’ privacy policy at elevenlabs.io/privacy-policy.

To run our chat, scheduling, and website, we also rely on a small number of trusted third-party services, each of which processes data under its own privacy policy:

Live chat platform — the chat widget on our site and our WhatsApp/Instagram conversations are handled through a customer-conversation platform we operate (hosted at crm.secondbrainos.com). Messages you send through these channels are stored there so our team (or an AI agent acting on our behalf) can respond to you.
Calendly — when you book a call or view our live calendar, Calendly processes your name, email, and the time you select in order to schedule the meeting. See Calendly’s own privacy policy at calendly.com/privacy.
Meta (WhatsApp & Instagram) — messages sent to us on WhatsApp or Instagram are also subject to Meta’s own privacy policy.
Google Fonts — our website loads fonts from Google’s servers, which may receive your IP address as part of that request.
Our website and email host — our hosting provider keeps standard server logs (such as IP address and request time) for security and reliability, and stores the emails you send us.

We do not sell your personal information to anyone.

Client projects. When we build and run AI agents (including voice agents) for our clients, those agents operate on our clients’ own accounts and phone numbers. Information collected by a client’s agent is controlled by that client and covered by the client’s own privacy policy, not this one.

4. Cookies

Our website uses a cookie consent banner, which saves a small necessary cookie to remember your cookie choices. Our website itself does not set marketing or tracking cookies. The Calendly booking widget and our live chat widget may set their own cookies to remember your session (for example, so a chat conversation isn’t lost if you refresh the page). You can control cookies through the cookie banner on our site or through your browser settings.

5. Data Retention

We keep conversation and booking information for as long as it’s useful for the purpose it was collected — generally, for as long as we’re in touch with you about a project, and for a reasonable period afterward in case you reach out again. You can ask us to delete your information at any time (see Section 7).

6. How We Protect Your Information

We use reputable third-party platforms (listed in Section 3) that maintain their own security practices, and we limit access to conversations and booking details to the people at Nevoca AI who need them to respond to you. No method of storing or transmitting data online is 100% secure, but we take reasonable steps to protect your information.

7. Your Choices and Rights

You can:

Ask us what information we have about you.
Ask us to correct or delete your information.
Opt out of any future contact from us at any time — just tell us.

To do any of these, email us at zainabbas@nevocaai.com or message us on WhatsApp.

8. Children’s Privacy

Our website and services are intended for business owners and professionals, not children. We do not knowingly collect information from anyone under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time — for example, if we add a new tool or service. We’ll update the effective date at the top of this page when we do. Continued use of our website or messaging channels after a change means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at zainabbas@nevocaai.com.